IT Engineer

SER (Staffing) Ltd

Posted 6 days ago, valid for 7 days

Bolton, Lancashire BL1 6LU, England

Full Time

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Sonic Summary

The position of Service Desk Engineer offers a salary ranging from £27,000 to £30,000 and is based in Bolton with an office-based work environment.
Candidates are expected to have experience in server support and various Microsoft technologies, including Windows Servers and Microsoft 365.
The role involves handling customer and internal inquiries, as well as providing advanced technical support for complex issues.
Flexible office hours are available, allowing shifts from 8am to 6pm, along with 25 days of holiday plus bank holidays.
Additional benefits include a pension, healthcare, and life insurance after six months of employment.

Service Desk Engineer

£27,000 - £30,000

Bolton - Office Based

Flexible office hours (8am-4pm/9am-5pm/10am-6pm)

25 days holidays + banks

Pension/healthcare/life insurance after 6 month

Key Responsibilities

The role involves working on customer and internal projects as well as handling initial inquiries and incidents reported by Customers and internal staff.

IT support is also required for more advanced technical support beyond the scope of a first-line support role.

This includes diagnosing and resolving more complex technical issues & conducting in-depth troubleshooting

Experience

Server Support
Microsoft Windows Servers 2016-2022
Microsoft 365 including SharePoint (Migrations and configuration)
Active Directory
DNS, DHCP, Group Policy, File & Print,
Virtualisation technologies (Hyper-V & VMware)
Microsoft 365 and Windows Server Backup
Windows desktop operating systems
Microsoft Office Applications
Network Deployment and Configuration
Setup, deployment and management of Firewalls, Switches, Wan & LAN networks (Draytek, UniFi, WatchGuard and Barracuda)
Wi-Fi Management and configuration

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