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Job Title: Clerical Reception Officer
Location: Crompton Health Centre, Crompton Way, Bolton, BL1 8UP
Hours: 37.5 per week Monday - Friday 8.30am - 4.30pm
Trust Location: Bolton NHS Foundation Trust
Role type: Temporary for 3 months with possibility of extension
What you'll be responsible for:
- Promote a positive and professional image to patients and visitors to the Sexual
Health Service
- The post holder will be required to operate a central booking service across all the hubs
and spoke clinics for the integrated sexual health service
- Register all patients using the specialised Blithe Lilie computerised appointment
system and ensure all patient information is checked at each contact and
updated on patient record
- Answering all telephone enquiries, this includes triage calls, GP's, health centres,
- practice nurses, A&E, other Hospital Trusts and other Health Care Professionals,
exercising independent judgement and initiative in giving out appropriate
information and redirecting calls as appropriate i.e. clinic times and types, results
access.
- Input all results and demographic information received from Postal Screening
Service to the EPR system
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.
You'll learn the following whilst working at the trust:
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You'll have the following skills/experience:
- Reception and administration experience
- NHS experience is highly desirable
- Knowledge EPR system (highly desirable)
- Enthusiastic, confident approach to change, calm and reliable under pressure
- Polite and courteous telephone manner
As a member of NHS Professionals, you have fantastic benefits:
- Competitive pay rates- work this week, get paid next week
- Essential support when you need it- 24/7 365 days- call us anytime
- Multi locational- work across neighbouring Trusts
- Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
- Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
- Training and development opportunities- Keep up with the essentials and more
- Build holiday allowance for every shift you work- your work life balance is important to us
- Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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