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Customer Service Administrator

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Posted 7 hours ago, valid for 14 days
Location

Bootle, Merseyside L20 1EZ, England

Salary

£26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Administrator position is located in Liverpool and offers a salary of £26,500.
  • This is a full-time, permanent role requiring candidates to have experience in a busy office environment.
  • Working hours are Monday to Thursday from 8:30am to 5:00pm and Friday from 8:30am to 4:00pm, with an early finish on Fridays.
  • Key responsibilities include supporting sales and purchasing functions, managing orders, and coordinating with clients and suppliers.
  • Candidates should possess excellent IT skills, clear communication abilities, and a positive attitude.

Customer Service Administrator

  • Liverpool
  • Salary 26,500
  • Full time, Permanent Contract
  • Monday to Friday (early finish on Fridays)


Your new company
My client is looking for a Customer Service Administrator to join their busy and fast paced team due to growth. We are looking to speak with candidates who have experience working in a busy office environment and are able to work as part of a larger team ensuring that the sales order process is smooth and efficient.

The position offers a basic salary of 26,500.

Hours:

Monday to Thursday, 8:30am - 5:00pm, Friday 8:30am - 4pm with a 1 hour lunch per day.


Your new role

Your primary responsibility will be to support the sales and purchasing functions within the organisation. You will play a crucial role in ensuring accurate and efficient processing of purchase and sales orders, managing inventory, and coordinating with clients, suppliers, and logistics teams. Attention to detail and strong relationship building skills are essential for success in this role.

Key Functions:

Order Processing Management

  • Acting as a focal point for customers, seeing orders through from start to finish.
  • Ensure new orders are put on the system accurately and timely.
  • Managing customer expectations with regard to delivery requirements.
  • Progress any outstanding orders.
  • Advise customers of current typical lead times.
  • Issue order acknowledgements.


What you'll need to succeed

  • Excellent IT skills (knowledge of Outlook, Excel and Word)
  • Have clear communication skills, both written and spoken
    Have the ability to prioritise and organise busy workloads
  • Possess a positive can-do attitude


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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