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Customer Service Team Leader
- Location: Wallasey + option for hybrid home working
- Salary: £27,000
- Contract: Full time, Permanent (35 hours per week)
- Hours: Monday to Friday, 9am - 5pm
- + Excellent training and progression opportunities
If you are looking for an immediate start date to join an exciting and growing business based in Wallasey that can offer not only a competitive basic salary, long term progression and a great place to work, then this is the role for you.
The role comes with Monday to Friday working hours (no weekends or evenings) and is an excellent opportunity to progress within an industry through achieving industry related qualifications.
You will be tasked with:
The Advice Team Leader will support the Projects Manager in ensuring high quality advice and service is provided to clients and is the first point of contact for colleagues for any advice query. The role includes directly supporting a caseload of clients alongside supervising day to day advice team operations. You will complete weekly and monthly reports, identifying any issues and working with colleagues to overcome them. You will play a crucial role in monitoring key performance indicators, analysing data, and facilitating communication within the team.
To be considered for the role of Customer Service Team Leader you must possess the following;
- Past experience in a managerial role
- Excellent communication skills
- A proven track record of managing staff and delivering results
This is an amazing opportunity for a customer focused Team Leader to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then please apply without delay.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
