Back to searchCustomer Coordinator - Borehamwood Pertemps is currently recruiting for a Customer Coordinator to join our Automotive client based in Borehamwood.Hours: Mon-Sun 8 am-8 pm (40 hours a week on a rota basis for the weekend)Salary: £28,800Duties:- Handling inbound and outbound calls- Delivering exceptional customer service at all times- Processing new bookings, booking extensions, and terminations within required SLAs- Handling customer complaints efficiently through to resolution- Updating company system with accuracy, processing rental documentation, and providing reports.- Offering additional products or solutions to improve customer experienceRequirements:- Proven experience in a customer service environment- A passion for customer service and a strong understanding of how to deliver it.- Proven ability to communicate effectively by phone, email, and chat- The ability to work under pressure and achieve business KPIsBenefits:- 25 Days holidays + bank holidays- Birthday day off- Pension- Work based discountsIf you would be interested, please apply, or call Corinne at Pertemps.
Customer Coordinator
Pertemps
Posted 8 hours ago, valid for 14 days
Borehamwood, Hertfordshire WD6 4NB
Full Time
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Sonic Summary
- Pertemps is seeking a Customer Coordinator for their Automotive client in Borehamwood.
- The position offers a salary of £28,800 and requires proven experience in a customer service environment.
- Key duties include handling calls, processing bookings, and efficiently resolving customer complaints.
- Candidates should possess strong communication skills and the ability to work under pressure to meet KPIs.
- The role includes benefits such as 25 days of holiday, a birthday day off, and work-based discounts.