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Customer Service Advisor

Nouvo Recruitment (London) Ltd
Posted 8 days ago, valid for 6 days
Location

Borehamwood, Hertfordshire WD6 4NB

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A family-run business with over 25 years of experience is seeking a Customer Service Advisor to join their dynamic team.
  • The role involves liaising with clients, fitters, and suppliers, coordinating deliveries, and managing paperwork using various software packages.
  • Candidates should possess excellent communication, problem-solving, and IT skills, along with a keen attention to detail and strong organizational abilities.
  • The position requires a minimum of 2 years of relevant experience and offers a salary of £24,000 per annum.
  • Due to high application volumes, only shortlisted candidates will be contacted within 48 hours.

Customer Service Advisor

Our family run business who have been in operation for over 25 years, are looking for a Customer Service Advisor to work in a fast-paced environment whilst working with their already successful team.

Job Role

  • Liaise with clients on all new jobs and any current issues that may arise.
  • Liaising with fitters to arrange site visits within company KPI’s
  • To liaise directly with suppliers and fitters to organise the
  • Liaising with suppliers and placing orders for flooring materials and ensuring correct pricing is used and applied.
  • Coordinating deliveries from manufacturers to site
  • Organising and sorting paperwork and filing systems.
  • Using a variety of software packages, such as Microsoft Word, Outlook, Excel, Access, etc., to produce correspondence and documents, records, spreadsheets and databases.
  • Telephone skills

Skills/Qualifications:

  • Great communication
  • Problem solving skills
  • Excellent IT skills
  • Highly accurate work with attention to detail
  • Numerical & analytical
  • Highly organised
  • Keen to learn

Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment wishes you the best of luck in your job search.

Nouvo Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.