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A fantastic opportunity has arisen for an experienced Service Desk Administration Support to work for the UK’s leading Diagnostic Medical Pathology organisation, based in Elstree Borehamwood, Hertfordshire.
Main duties include:
- To provide overall assistance to the Laboratory support teams as a central helpdesk
- Ensuring all queries from Laboratories or Support teams are tracked and prioritised for action
- Providing training to all new laboratory support staff in standard operating processes
- Responsive Maintenance for Equipment such as Logging equipment faults and process throughout, Logging confirmation on system for engineer call-out, inform manufacturer of parts used in course of self-repair
- Arrange for additional spare parts etc to be supplied and following up with Manufacturer with regards to engineer performance
- counting and checking stock delivered against the delivery note
- Supporting Laboratory Support Teams in the absence of team members
- Supporting other facilities as and when they occur
To be considered for this hands-on role you must possess:
- Good organisational skills.
- Attention to detail is very important.
- Working in a team or as an individual
- Ideally FM Help Desk experience
- Basic Keyboard skills and familiarity with Microsoft Office Suite.
- Always maintain confidentiality.
- Working on own initiative
If this role interests you, please apply today
We look forward to hearing from you.
Ritz Rec Emp Agy
