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Do you love successfully delivering IT projects to a range of clients? Do you have a proven track record of working in a multi-client, multi-disciplinary MSP environment?
Are you ready to join a team where your talents are valued, your ideas are heard, and your career can thrive?
If so, we are looking for you to join our team as a Projects Engineer!
We're a team ofdedicated IT professionalslooking for someone to join the team and continue our mission of providingworld-class IT servicesto a diverse and expanding list of clients.
HOW YOULL MAKE AN IMPACT
You will be responsible for the implementation of projects to our wide range of clients. This could range from simple, one-day jobs to multi-strand, complex systems migrations and security hardening.
These projects typically include the implementation of Microsoft 365, EMS (including Intune, Conditional Access, Autopilot and many other 365 security features), Mimecast, Azure platform and Hosted Telephony.
Your successful delivery of projects will help our clients achieve the IT roadmap we help set out as well as meet their demands, whether thats due to growth, business change or even an office move.
WHO WE ARE LOOKING FOR
You have at least 5 years' experience in a commercial IT Support environment, preferably within an MSP and a strong understanding of computer hardware, software, networking, and operating systems
You are patient, empathetic and able to communicate technical concepts to non-technical users
You enjoy working as both a part of a team and leveraging the expertise of others to solve problems
You have exceptional customer service skills with a proven ability to quickly build rapport.
SYSTEMS YOU ARE FAMILIAR WITH
Proficiency in Microsoft 365 services and email services (Exchange, Exchange Online, Mimecast, Gmail).
Familiarity with Intune, including Device Management, Conditional Access Policies, and Autopilot.
Knowledge of Jamf, SharePoint Online, Teams setup, and Microsoft Azure administration.
Experience with hosted telephony systems and Windows Server, including GPO, AD, File Servers, and other server roles.
Proficiency in Windows OS (10 and 11) and understanding of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN.
Interest and exposure to security, including firewalls and Windows security for servers and workstations.
ON OUR TEAM, YOULL ENJOY
Holiday Benefit: Enjoy 22 days of annual leave, with the opportunity for this to increase to 25 days based on your length of service.
Birthday Perk: Receive a complimentary day off on your birthday, or the nearest Friday or Monday if your birthday falls on a weekend.
Hybrid Work Arrangement: Embrace the flexibility of working from home for at least one day per week.
Social Events Benefit: Enjoy quarterly work social gatherings and weekly team lunches.
Cutting-Edge Technology Access: Experience top-tier software and hardware solutions not only reserved for our clients but also provided for all our team members.
Customized Training Opportunities: Benefit from a customized training agenda that includes official certifications from vendors tailored to your professional development needs.
and so much more!
Are you ready to make an impact utilising your strong customer service experience and technical expertise?APPLY NOW for immediate consideration, we cant wait to speak with you!
