Operations & Office Coordinator

This is an excellent opportunity for a highly organised and computer literate individual to join a growing company and play a key role in the smooth running of daily operations.

JosTec are looking for a proactive and reliable Operations & Office Coordinator with excellent computer literacy and communication skills. The role involves managing key administrative and operational tasks, including creating and sending quotes and invoices, scheduling field engineers, managing client communication and general office coordination.

JosTec is a fast-growing company with vast experience in Planning and Building Regulations compliance services, including Air Tightness Testing, Sound Insulation Testing, Noise Surveys, Ventilation Testing, SAP Calculations, Overheating Calculations and EPCs. We pride ourselves on being friendly, knowledgeable and customer-focused.

• Creating and issuing quotes and invoices using our internal CRM system
• Scheduling engineers to attend appointments and ensuring the calendar runs efficiently
• Monitoring payments, reconciling records and sending receipts or reminders to clients
• Managing inbound calls and emails with a professional and helpful manner
• Coordinating between field staff, clients and other office team members
• Carrying out general administrative duties to support the smooth running of the business
• Identifying and implementing process improvements as the business continues to grow

• Has excellent computer skills and can pick up new systems quickly
• Is confident using CRM platforms, email, calendars, spreadsheets and documents
• Can work well under pressure and manage multiple tasks simultaneously
• Communicates clearly and professionally over the phone and via email
• Is organised, reliable and able to work to deadlines with minimal supervision
• Has a positive, problem-solving mindset and a strong attention to detail

Previous experience in a similar office-based or admin-heavy role is desirable, especially where scheduling or finance-related tasks were involved.

£26,000-£31,000 depending on experience and skills.

Solely office based, in Borehamwood

• Company bonus scheme (performance-dependent)
• 28 days holiday (including bank holidays)
• Additional 4/5 days holiday while the company is closed between Christmas and New Year
• Opportunities for training and development
• Friendly and supportive work environment
• 2 x fully paid company parties per year
• Pizzas and a quiz once a month with all the team

If you feel you have the right skills and mindset to thrive in this role and want to be part of a growing organisation, apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.