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Customer Service Assistant

Meridian Business Support
Posted 8 days ago, valid for a month
Location

Boston, Lincolnshire PE21 8RN, England

Salary

£12.07 per hour

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Boston train station is seeking temporary, part-time customer service assistants due to the closure of the footbridge for 3-4 weeks.
  • Candidates should have face-to-face customer service experience and enjoy working with the public.
  • The roles involve assisting passengers with queries, directing them at the station, and helping them on and off trains.
  • Shifts are available with varying hours, including early morning and late evening, starting from £12.07 per hour paid weekly.
  • Flexibility in availability is preferred, and the positions commence on Monday, 16/09/24.
The footbridge at Boston train station is being worked on and will be closed for the next 3-4 weeks. Subsequently, passengers will need to take a longer walk (3-4 minutes) to change platforms and we are looking for extra staff to help inform, direct and assist passengers who may be unaware of the bridge closure.

These are temporary, part-time roles with a variety of shifts that need to be covered. Ideal for anyone looking for an interesting, face to face customer service role working closely with the public!

We have customer service assistant shifts available to help with a variety of duties including answering passengers questions, assisting them in getting on and off trains (particularly those with additional needs) and helping to talk to and direct/signpost passengers at the station so that everyone has a great experience!

The early start and late finish shifts below will also include accompanying train crew with their equipment to and from the trains and the station office on a couple of the services (doing the 3-4 minute walk with them) as well as general station duties.

Do you have face to face customer service assistant experience?
Do you enjoy working with the public and assisting them? Would you be happy to help passengers with their queries about train services, directing them at the station and possibly to help them on and off trainsandassistwith their baggage? Are you a friendly individual with a level head who is able to deliver phenomenal customer service? Then we want to hear from you!

Starting: Shifts commence from Monday 16/09/24 and these roles are likely to last 3-4 weeks.
Pay Rate: £12.07 per hour paid weekly.
Shifts available are:
  • 07:00 19:00 available Monday to Friday
  • 08:00 20:00 available on Saturdays
  • 06:00 10:00 available Monday to Saturday
  • 19:00 23:00 available Monday to Sunday
Flexibility is preferred.

If this all sounds like you then please do apply ASAP!

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.