IT Support

IT Support

Location : Bourne

Salary : 23k-24k

This is an exciting opportunity to advance your career in a dynamic and collaborative environment. Our client is passionate about using data and technology to drive the business forward.using abroad range of software providers including Microsoft Access, Adobe, Box, Dotdigital, Eventbrite, Naviga, Myriad, Exact Editions & MagazineCloner to name a few.

In this role, you will engage with a diverse array of data, compliance, and technical tasks, allowing you to harness your passion for technology and data while developing valuable skills in areas such as data management, analysis, compliance (including PCI DSS, BACS, and GDPR), cyber security, digital marketing, and software support. With extensive on-the-job training and opportunities for recognised industry qualifications, this position offers a dynamic environment for professional growth and development.

Key responsibilities

• Maintain accurate documentation, including policies, training manuals, and procedure guides.
• Manage centralised cyber awareness, GDPR, and PCI DSS training.
• Ensure our client stay PCI DSS & BACS audit ready year-round.
• Provide support to end users on various software applications through the internal ticketing system.
• Collaborate closely with internal teams and external stakeholders, including trusted suppliers, to optimise software systems and payment solutions while ensuring compliance obligations are met.
• Skills required
• Familiarity with compliance standards such as PCI DSS, BACS, and GDPR (training provided).
• Strong communication skills to provide detailed information in easy-to-understand formats.
• A high proficiency in Microsoft Office Suite and a proactive approach to learning new software.
• The ability to stay up to date with industry trends and regulations plus make recommendations for process improvements.

Skills required

• At least 1 years office based work experience.
• Good problem-solving/analytical skills and the ability to explain the complex in simple terms.
• Familiarity with compliance standards such as PCI DSS, BACS, and GDPR (training provided).
• Strong communication skills to provide detailed information in easy-to-understand formats.
• A high proficiency in Microsoft Office Suite and a proactive approach to learning new software.
• The ability to stay up to date with industry trends and regulations plus make recommendations for process improvements.

Please contact Maria for an informal chat about this new role.