Professional Support Apprentice

Here at Bournemouth & Poole College, we are looking to recruit aProfessional Support Apprentice on a full time, fixed term basis. In return,you will receive a competitive salary of £12,718 per annum.

At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College’s Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work.

The Role:

The Curriculum Administration Team supports the administrative requirements of the academic areas that are not fulfilled by central functions.We act as a central point of administration support for staff and students regarding full-time or part-time FE courses.

Responsibilities as our Professional Support Apprentice will include:

• First point of contact for all students and staff in the administration office
• Act as point of contact on behalf of Directors and Learning Managers of Curriculum, including taking telephone calls, dealing with messages, and progressing matters for management attention
• Co-ordinate and organise curriculum area events and appointments, e.g. parents’ evenings, awards evenings, and events, interviews, visits, and room bookings
• Provide administrative support for academic staff, e.g. taking messages, liaising with staff and parents to arrange meetings, writing letters to students/parents, photocopying and general administration duties
• Build and maintain links and knowledge with curriculum teams, providing support in the areas as required including minute-taking at meetings, and attending training and events as necessary.
• Assist with the day-to-day running of curriculum areas e.g. communicating timetable changes, reporting and recording staff and student absence/lateness, ordering stationary, certificate administration, filing, generating and handling correspondence, and data input.
• Provide high levels of customer service

As our Professional Support Apprentice, you’llideally have:

• Level 2 (or equivalent) English and Maths
• Experience in delivering high levels of customer satisfaction within the work environment
• Experience using Microsoft Office applications
• Communication skills including written and verbal
• Commitment to learning
• The ability to work in a team as well as on your own as well as being self-motivated
• Good organisation, communication, and computer skills

Benefits you will receive:

As a member of support staff at Bournemouth & Poole College you can expect to receive a market rate salary and excellent benefits including:

• 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service with the College
• up to 4 days leave during the Christmas closure period
• Free parking at all of our college sites (where spaces are available)
• Cycle to Work scheme
• Enrolment into the Local Government Pension Scheme

If you feel you are the right candidate for this Professional Support Apprentice role,then please click ‘apply’ now!

Closing date: 05/12/2024

We reserve the right to close this post early if there is a high level of applicants.

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.