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- Making outbound calls and CRM follow ups for new and potential customers, striving to achieve KPIs and targets
- Building strong relationships quickly with customers
- Providing demonstrations as to how the products can best serve customer needs
- Confidently and effectively handling any kind of objections from customers or prospects
- Undertaking market research via LinkedIn or using the web in order to inform calls and information
- Accurately maintaining the CRM to ensure names, numbers and address are correct and up to date
- Recording any customer or prospect interactions on the CRM system
- Handling incoming sales calls, noting down requirements and passing this over to account managers to follow up with
- Collaborating with the marketing team to provide feedback when needed
- Comparable experience within a similar role, whereupon outbound customer outreach has been undertaken
- Excellent CRM system knowledge
- Wider IT skills including Microsoft Office
- Fantastic, strong communication skills, particularly while on the phone
