Customer Service Representative

Customer Service Representative

£24,000 - £24,100 P/A rising with regular pay reviews!

Bournemouth

Full time | Permanent | Monday to Friday | 9am to 5pm 

Start Date: Monday September 9th 

Would you describe yourself as resilient, methodical or an excellent communicator?

Could you multitask and manage various customer relationships in a day?

Attega Group is currently partnering with our client in recruiting a Customer Service Representative to join their Bournemouth team. 

The main purpose of this role is to:

• Manage a portfolio of customer relationships, ensuring expectations are kept and timeframes are met
• Manage communications with customers and third parties, with both verbal and written communication including letter writing
• Proactively contact customers and third parties by phone
• Manage a variety of administration tasks. 

In return, our client is offering a salary of up to £24,100 P/A, rising with length of service to over £27k, plus benefits including 35 days' annual leave including bank holidays, dental insurance, enhanced maternity/paternity scheme, critical illness cover, and so many more! 

This role comes with 12 weeks' office-based training which is mandatory. Once this has been completed, you will have the opportunity to work hybrid. 

The ideal candidate:

• Must have some form of customer services experience. This can be from a retail, hospitality, call centre, office, telephone-based or customer facing environment.
• Will need to have good conversation skills and the ability to multi-task is essential.
• Must have good IT skills, be able to produce emails and documents on a computer and have a GCSE grade C (or equivalent) in Maths.

For more information on our Motor Claims Handler role, please contact Dan Noakes in the Attega Group offices today!