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Customer Services Officer

FOX MORRIS GROUP LTD
Posted 2 days ago, valid for 4 days
Location

Bournemouth, Dorset BH89BJ, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Fox Morris is seeking a Customer Service Officer for Bournemouth Christchurch and Poole Council, with an immediate start available.
  • The role involves handling calls related to Council Tax, Parking, Concessionary Travel, Blue Badges, Homelessness, and General Enquiries.
  • Candidates must be open to hybrid working, balancing time between home and the office, with a schedule of Monday to Friday from 9:00 AM to 5:00 PM.
  • The position is a 6-month contract with a negotiable salary, and prior experience in customer service is preferred.
  • Benefits include a referral scheme, free compliance checks, a dedicated consultant, 24-hour support, and regular communication updates.

HYBRID WORKING

Fox Morris are working with Bournemouth Christchurch and Poole Council in relations to finding a Customer Service Officer to start work ASAP!

Responsibilities

  • This is a telephone role where the successful candidates will be taking calls about Council Tax, Parking, Concessionary Travel (Bus Passes), Blue Badges, Homeless and General Enquiries.
  • The successful candidates must be willing to work in a hybrid environment. They will get the opportunity to work from home and should be willing to attend the office when required.

You will be required to work Monday-Friday (9:00-5:00pm). This is based on a 6 month contract and the pay negotiable.

Benefits of working with Fox Morris Group

Referral Benefit Scheme.

  • Free compliance (DBS, training etc.)
  • Single point of contact consultant.
  • 24h support.
  • Regular communication updates.

If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.