- Up to £23,150
- Team incentives
- 23 days annual leave (+ bank holidays) raising to 25 days annual leave with length of service
- NO WEEKENDS
- Industry-leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Collaborative, rewarding, and fun environment
- Liaising with landlords,tenants, branch staff, and client accounting
- Ensuring a smooth transition throughout the deposit process
- Advising and obtaining instructions from landlords and tenants at the end of the tenancy
- Administering Tenancy Deposit Scheme referrals
- Drawing up a schedule of costs based on the checkout report
- Mediate and negotiate between the parties regarding the disposal of the deposit.
- Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits
- Outstanding customer service skills
- Solid administration skills
- An ability to work to deadlines and to strict standards
- Organised and able to prioritise workload in a faced paced environment
- Resilient, positive, numerate, and detail-oriented
- Solid influencing skills and ability to negotiate with third parties
- Confident verbal communicator backed up with excellent letter writing skills
- IT literate(MS Office, internet, email systems)