Office Angels are currently recruiting for an Email Marketing Executive for our client based in Bracknell.
Role: Email Marketing Executive
Location: Bracknell
Salary: 32,000 per annum
Responsibilities:
- Contribute to the digital campaigns executed on email and SMS, working closely with other Digital channel owners and the Campaign team
- Working closely with the CRM team on segmentation set-up, ensuring the right customers are being targeted
- Closely monitor, track and report analytics on campaigns, including ROI, recommendations for future improvements and testing
- Proactively explore market activities and trends, to influence or improve own campaigns
- Build email campaigns as part of BAU Campaigns, Automated Programmes, CRM Activity or discount triggers
- Work closely with the CRM team on customer segmentation and targeting
- Accountable for the branding, content and delivery of all email marketing
- Assist with writing briefs for the Studio, including copywriting for campaigns
- Support on Local Marketing activity
- Accountable for defining and requesting what digital assets are required each month from the Content Team, based on post-campaign results, trends and up-coming campaigns
- Support and develop the testing programme to drive continual improvement of campaign ROI
- Work closely with the CRM team to implement and manage the automated programmes and BAU campaigns for Prospect Customers
- Build SMS campaigns as part of BAU Campaigns, Automated Programmes or CRM Activity
- Work closely with the CRM team on customer segmentation and targeting
- Monitor SMS usage and credits, to ensure maximum return on investment
- Support the build and management of all Automated Programmes in UKI and CE, including regular monitoring and improvements
- Utilise the Emarsys platform and work with other channel owners to execute omni-channel campaigns to improve the Customer Experience and aid conversion
- Actively participate in the scoping sessions for new, or optimising existing, customer lifecycle programmes
- Adopt an 'automate first' approach to the execution of programmes and campaigns to deliver communications at the right time and the right channel
The Ideal Candidate
- Proven experience in email marketing and CRM strategies.
- Strong understanding of digital marketing tools and techniques.
- Excellent communication and copywriting skills.
- Proficiency in data analysis and reporting.
- Ability to manage multiple projects and meet tight deadlines.
- Familiarity with marketing automation platforms (e.g., Mailchimp, HubSpot).
- Experience in the FMCG industry.
- Knowledge of SEO and content marketing strategies.
- Creative mindset with a knack for innovative campaign ideas.
Technologies
- Email marketing platforms (e.g., Mailchimp, Klaviyo)
- CRM systems (Salesforce, HubSpot)
- Data analytics tools (Google Analytics, Excel)
- Graphic design software (Adobe Creative Suite)
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