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A hybrid opportunity has arisen for an New Business and Customer Service Representative to join a well-known automotive company based in Bracknell on a 3 rolling contract with possibility of going permanent.
This is a great opportunity to join a well-established and very supportive company.
This role features hybrid working and flexible hours.
Responsibilities:
- Working within the departments Service Level Agreements, answering phone calls from customers and dealers.
- Making changes to customers' finance agreements.
- Allocating manual payments to customers' agreements accurately.
- Checking finance documentation efficiently.
Requirements:
- Previous experience working in a customer service environment.
- Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
- Knowledge of FCA and Consumer Duty guidelines
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