Home
Bracknell
Customer service representative
Customer Service Representative

Customer Service Representative

Marc Daniels

Posted 13 hours ago, valid for 20 days

Bracknell, Berkshire RG12 1JD, England

£17.12 per hour

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

A hybrid opportunity is available for a New Business and Customer Service Representative at a well-known automotive company in Bracknell, offering a 6-month rolling contract with the potential for permanent placement.
The position offers flexible hours and the chance to work within a supportive and established company.
Candidates are required to have previous experience in a customer service environment and strong communication skills.
Responsibilities include answering customer calls, making changes to finance agreements, and checking documentation efficiently.
The salary for this role is competitive, and prior knowledge of FCA and Consumer Duty guidelines is preferred.

A hybrid opportunity has arisen for an New Business and Customer Service Representative to join a well-known automotive company based in Bracknell on a 6 month rolling contract with possibility of going permanent.

This is a great opportunity to join a well-established and very supportive company.

This role features hybrid working and flexible hours.

Responsibilities:

Working within the departments Service Level Agreements, answering phone calls from customers and dealers.
Making changes to customers' finance agreements.
Allocating manual payments to customers' agreements accurately.
Checking finance documentation efficiently.

Requirements:

Previous experience working in a customer service environment.
Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
Knowledge of FCA and Consumer Duty guidelines

By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.

Apply now in a few quick clicks