- Being responsible for providing Housing Management functions for older people
- Being be the first point of contact for tenancy and leasehold queries for customers living within Independent Living schemes
- Supporting customers to receive their agreed welfare contact
- When appropriate referring customers to services identified as needed
- Managing the social alarm system
- Carrying out all compliance and health and safety checks across relevant buildings
- Working with customers and necessary teams to create and maintain strong resident involvement and community engagement
- Excellent communication skills
- A flexible and understanding approach to the needs of older people during the process of promoting independence
- Experience in a similar role
- A strong understanding of housing related issues
- Strong IT skills
- To be comfortable working alone
- To be prepared to travel and provide cover across a designated area
- Be flexible with working hours
- Cycle to Work scheme
- 28 days annual leave plus bank
- Life Assurance
- Flexible working
- Pension Contributions