Workshop Controller

WORKSHOP CONTROLLER
 
OTE: £40,000pa
 
Salary - £38,000pa
Working Hours - Monday-Friday 07:00-17:00
Location - Bracknell
 
Our client is seeking a newWorkshop Controller with experience working as an HGV Technician to assist with the successful running of their workshop.
 
Responsibilities of a Workshop Controller
·Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
·Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
·Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance
·Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
·Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas
 
Skills and Qualifications of a Workshop Controller
·Prior experience within a similar role or experienced HGV Technician
·Ability to work calmly under pressure and manage a workshop
·Well-developed management and leadership skills
·A working knowledge of automotive technology, warranty systems and the brand would be beneficial
·The ability to exceed targets and deadlines is a must.
·A full, valid and clean UK driving license
·Computer literate including Microsoft Office
 
Job Reference: 51066
 
Please apply with your must up to date CV.