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Collections Specialist

Marc Daniels
Posted 11 hours ago, valid for 16 days
Location

Bracknell, Berkshire RG12 1JD, England

Salary

£15 - £18 per hour

Contract type

Full Time

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Sonic Summary

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  • Marc Daniels is recruiting a Collections and Recoveries Specialist for a well-known automotive company based in Bracknell.
  • The role offers a fantastic opportunity for career progression within a supportive and established company.
  • Candidates should have automotive experience and familiarity with FCA or Consumer Duty guidelines.
  • The position is hybrid-working with flexible hours and involves responsibilities such as handling pre-arrears agreements and vehicle repossessions.
  • Salary details are not specified, but relevant experience is required for the role.

Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Specialist.

This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.

This role is hybrid-working and has flexible hours.

Responsibilities:

  • Pre-Arrears Agreement Handling, speaking with customers who potentially will not be able to afford future repayments.
  • Early arrears Agreement Handling, helping customers who have just entered into arrears and trying to negotiate repayment plans in order to get the agreement back up to date.
  • Vehicle Repossessions, dealing with both the third party agents and also customers
  • Complaint handling

Requirements:

  • Automotive experience
  • FCA or Consumer Duty guidelines experience

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