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Are you a passionate and experienced IT Support Technician looking for a rewarding career?
We're seeking a talented individual to join a dynamic team in Bradford-on-Avon. As an IT Support Technician, you'll be vital in delivering exceptional customer service to our growing client base.
What you'll do:
- Provide first-class technical support for a diverse range of clients
- Troubleshoot and resolve complex IT issues related to Microsoft 365, Windows, networking, and more
- Configure and maintain servers, firewalls, and routers
- Work closely with clients to understand their needs and provide tailored solutions
- Contribute to a positive and collaborative team environment
What we're looking for:
- At least 2 years of experience in a similar IT support role
- Strong technical skills, including proficiency in Microsoft 365, Windows, Active Directory, networking, and Apple devices
- Excellent problem-solving and communication abilities
- A customer-focused mindset and a passion for delivering exceptional service
Why choose us?
- Award-winning company: We're proud to have been recognized for our outstanding service and client commitment.
- Growth and opportunity: Join a thriving company with plenty of room for career advancement.
- Supportive team: Work alongside talented and dedicated professionals who share your passion for IT.
- Competitive benefits: Enjoy a generous package that includes a competitive salary, pension, healthcare, and more.
- Flexible work arrangements: Benefit from a hybrid work model that combines office and remote work.
- Continuous training: Stay up-to-date with the latest technologies through ongoing training and development opportunities.
