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Job Title: Outbound Customer Service Advisor
Location: Bradford, BD6
Salary: 12.21 - 40hrs a week (25,396.80 pa)
Hours: Full-time, Monday to Friday hours between 7am-7pm
Temp to perm
About Us:
We are representing an amazing company in Bradford who are looking to expand their Customer Service Team! This is a great opportunity in a thriving business, perfect for experienced customer service representative or for those wanting to get into the industry!
Role Overview:
As an Outbound Customer Service Advisor, you will be responsible for contacting existing customers, answer queries, and promote relevant services. Your main goal will be to create a positive customer experience while driving customer satisfaction and loyalty.
Key Responsibilities:
- Make outbound calls to customers, providing them with product or service information
- Meeting and surpassing targets
- Maintain accurate records of customer interactions and follow ups
- Resolve customer inquiries efficiently and professionally
- Work closely with the team to achieve individual and team goals
What We're Looking For:
- Previous experience in an outbound call centre or customer service role is preferred but not necessary
- Strong communication skills, both verbal and written
- Excellent listening skills with a keen attention to detail
- Ability to handle objections and remain calm under pressure
- Positive, enthusiastic, and self-motivated with a desire to meet targets
- Ability to work well independently and as part of a team
What We Offer:
- Full training and ongoing development
- A friendly and supportive working environment
- Opportunities for career progression
- A rewarding role where you can make a difference for customers
We look forward to hearing from you!
Note:
This role is fully office based in Bradford, BD6. You must have the legal right to work in the UK.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
