Complaints Handler

TCC Group

Posted 9 hours ago, valid for 24 days

Bradford, West Yorkshire BD7 3JG, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

An exciting opportunity has arisen for a diploma qualified and experienced Complaint Handler.
The role involves investigating complaints related to the suitability of advice on various products, including pensions and investments.
Candidates must have a Diploma Level 4 qualification and experience with regulated products such as investments, savings, and pensions.
Strong experience in suitability of advice file review or complaints handling is essential.
The position offers a rate of £325 per day and starts on 4th November 2024, lasting until 31st December 2025.

An exciting opportunity has arisen for a diploma qualified and experienced suitability of advice Complaint Handlers.

Job Title: Complaint HandlerStart Date: 4th November 2024Duration: 31st December 2025Location: Hybrid - Bradford / WFHRate: £325 per day

The Role:

Investigating complaints relating to suitability of advice on a variety of products including pensions and investments
End to end complaint handling, including file review, decision making and redress

Requirement:

Diploma Level 4 qualification is essential (i.e. Diploma in Financial Advice or Diploma in Financial Planning)
Experience of regulated products such as investments, savings, pensions
Strong suitability of advice file review or complaints handling experience

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