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2nd Line Technical Support Analyst Hybrid

Oscar Technology
Posted 9 hours ago, valid for 21 hours
Location

Bradford, West Yorkshire BD7 3JG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a 2nd Line Technical Support Analyst focused on Office 365, SaaS Support, and VMware in Bradford with a hybrid working model.
  • The role offers a salary of £32,000 depending on experience and requires previous experience in a technical support role.
  • Candidates will collaborate with a close-knit team to support both internal users and clients, with tasks varying from server maintenance to client queries.
  • Preferred skills include experience with SQL Server, VMWare ESXi, Windows Server Maintenance, and networking.
  • This opportunity allows for career advancement into a 3rd line support role within a company that values employee growth.

2nd Line Technical Support Analyst - Office 365, SaaS Support, VMware - Bradford (Hybrid) - £32,000 DoE

The Role

We've partnered with a bespoke software company to aid them on their 2nd line hire for an experienced engineer who will collaborate with the team to support their internal user base as well as clients on their SaaS product. We're looking for a driven engineer to come into a close knit team, get stuck into a variety of things, across support and projects. This role would give you the opportunity to bridge into 3rd line.

Day to day tasks will differ depending on the stage of product launches, internal events, enhancements, projects and client queries. This can vary from windows server maintenance to backups, firewalls, networking, virtualisation and data scripting.

Preferred Skills

Ideally we would like some previous experience in either of the following:

  • Creating and Executing SQL Server statements and interpretations
  • VMWare ESXi Virtualisation

Role Requirements

  • Windows Server Maintenance
  • Office 365
  • Networking - firewalls, switches & routers
  • Excellent communication skills

Apply Now!

This is a great opportunity for a passionate individual to drive their career forward, with an organisation that values each employee. Interview slots are available next week - don't delay and apply ASAP!

2nd Line Technical Support Analyst - Office 365, SaaS Support, VMware - Bradford (Hybrid) - £32,000 DoE

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.