Job Title:Senior Claims Handler – Defendant Personal InjuryLocation: Bradford, BD1Salary: £40,000 - £50,000 per annumHours: Monday to Friday, 9:00 AM - 5:30 PM (37.5 hours per week)Flexible Working: 1 day working from home (to be discussed) About our Client:Â
Our client is an ambitious and well-respected law firm, recognised for delivering exceptional commercial legal services to a diverse range of clients. These include individual entrepreneurs, family businesses, some of the UK’s most successful companies, and renowned brands. Our client is seeking a full-time Senior Claims Handler to join their busy team defending pre-litigation personal injury claims.Key Responsibilities as a Senior Claims Handler:
- Deliver top-notch client service and build lasting relationships.
- Negotiate on liability and quantum disputes to get the best outcomes.
- Manage complex EL/PL claims, including high-value ones
- Handle communications with opponents, experts, statutory bodies, and clients through calls, emails, and letters.
- Keep all financial, reserve, and risk data for claims accurate and up-to-date.
- Use of the Portal confidently and effectively.
- Follow internal processes, client guidelines, and procedural rules.
- Work on recovering client losses from third parties when possible.
- Stay in the loop with industry trends, laws, and best practices.
- Make sure all work meets SRA/Law Society standards.
- Support and promote the firm’s equality and diversity values.
Experience and Skills required:Â Our client is looking for someone who:
- Has 5+ years of experience in EL/PL claims handling.
- Possesses strong communication, analytical, and organisational skills.
- Is proficient with IT systems and able to manage competing priorities.
- Can hit the ground running and work independently.
- Demonstrates a professional, customer-focused approach to handling claims.
- 25+ days annual leave plus statutory holidays, with the option to purchase additional days.
- Pension scheme.
- Private medical insurance.
- Life assurance
- Plus other fantastic perks