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Castlefield Recruitment are currently recruiting a Head of Property Services for a national housing association based in Bradford. This is a permanent position, paying £72,000 - £73,250 per annum. This is an agile role, with occasional national travel to regional offices and across the stock portfolio required.
The role:
- Lead the Property Services Department, ensuring the effective delivery of responsive and voids maintenance services
- Lead service improvement initiatives, including resident engagement, analysis of complaints, and KPI trends to shape future service delivery
- Manage key supplier and contractor relationships, ensuring that long-term strategic relationships are built and maintained
- Lead on the procurement of new services, overseeing the tendering and appointment of contractors for repairs and voids maintenance
- Ensure effective contract management and performance appraisal, including regular reporting on KPIs and the operation of control mechanisms
- Manage annual capital and revenue budgets for responsive and void maintenance services, ensuring financial control is maintained throughout the year
- Monitor the management of void properties, ensuring that repairs are completed promptly to minimise rent loss
- Ensure that asset management data collection targets are met, and that data is recorded accurately and promptly, contributing to the wider stock condition data collection programme
What you need:
- Significant experience or a qualification in construction or Asset Management
- Extensive management experience, with responsibility for leading teams in the delivery of asset management, repairs, and maintenance strategies
- A proven track record of delivering high-quality repairs and maintenance services to customers
- Experience managing substantial budgets and overseeing procurement processes
- Driving licence and access to a vehicle
