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Account Manager | Leeds | Up to £45,000 | Company Vehicle/Car Allowance | Nationwide Travel
Situation
A world-leading asset monitoring solution provider, heavily embedded in the railway industry, is seeking an experienced Account Manager to manage their established customer accounts. The company focuses on improving the reliability and availability of trains by using specialist Remote Condition Monitoring equipment, helping to identify potential issues before they become critical. Their typical customers include well-known names in the rail industry, including major ROSCOs and TOCs.
The Opportunity
- Work in a customer-focused environment and learn to clearly articulate technical information.
- Positively impact passenger journeys across the UK through your work
- Take on accounts with a 100% contract renewal rate, ensuring continued success and satisfaction.
- Work for an SME within a corporate business, consisting of only 30 employees, fostering a supportive and collaborative work environment.
- Play a key role where your contributions will be directly visible and impactful within the organisation.
- Join a company at the forefront of technology development, having launched three new products in just one year.
- Visit and work closely with large companies within the rail industry.
Responsibilities
- Work alongside the Sales Director to take over the account management of their customers
- Act as the internal voice for customers, ensuring their needs are well-represented across the business.
- Manage Key Performance Indicators (KPIs) and ensure all targets are met.
- Negotiate contract renewals.
- Identify customer needs and develop strategic plans to address them, ensuring customer satisfaction and business growth.
Salary and benefits
- Up to £45,000 per annum, depending on experience + company car/car allowance included.
Working Practices
- Based out of their Leeds office with regular travel to client sites across the UK.
Candidate Requirements
- Previous Account Management/Client Development experience (Ideally within Rail) (Essential)
- Well organised and able to take a client focused approach (Essential)
- UK Driving License (Essential)
- Ability to articulate technical information & product knowledge (Desirable)
- Experience selling software as a service (SAAS) (Desirable)
Closing Date: Sunday 2nd February 2025
Likely Job Titles: Business Development Manager, Client Relationship Manager, Key Account Manager, Rail Operations Account Manager, Rolling Stock Account Manager
About Ford & Stanley group
Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom.
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Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Services advertised by Ford & Stanley are that of an employment consultancy business.
