We're seeking an experienced Supply Chain Team Supervisor to join our Account Management team at our industry-leading packaging and supply chain company in Bradford. This role combines Account Management responsibilities with team supervision, offering an exciting progression opportunity for the right candidate.

Key Responsibilities of a Supply Chain Team Supervisor:

Act as primary point of contact for an allocated portfolio of clients, ensuring exceptional service delivery
Plan and coordinate customer requirements with production schedules and warehouse capacity, managing component supply chain
Lead cross-departmental communication between production, commercial, quality, warehouse, and finance to ensure operational excellence
Proactively identify and mitigate operational challenges while maintaining project deadlines
Manage inventory control through stock sheets, counts, and demand forecast maintenance
Deputise for the Supply Chain Manager, including team management responsibilities
Coordinate between multiple sites to ensure smooth project delivery and production efficiency
Handle regular stock analysis and reporting to maintain optimal inventory levels

Required Experience & Skills:

Proven track record in customer support or account management
Experience with ERP systems (SAP/SAGE preferred)
Strong analytical and numerical abilities
Exceptional communication and relationship-building skills
Strong numerical abilities and comfort working with high volumes of data
Demonstrated ability to work under pressure and meet deadlines
Experience in FMCG or packaging industry (advantageous)
Team leadership / supervisory experience OR a desire to progress into this position as the next step in your career progression

Ideal Supply Chain Team Supervisor Profile:

Strategic thinker with a proactive, solutions-focused approach
Detail-oriented with a commitment to accuracy
Natural leader who enjoys developing team members
Strong project management and organisational skills
Proficient in data analysis and Advanced Excel
Excellent multitasking abilities

What's Offered:

Career progression opportunities within a growing global business
Competitive salary and benefits package
Professional development and training
Opportunity to work with major industry clients
Supportive and dynamic team environment

We're seeking candidates who can maintain exceptional customer service levels in a demanding, fast-paced environment. If you're an enthusiastic, organized, and customer-focused individual looking to advance your career in customer service supervision, please submit your CV for immediate consideration.

This is a fully office based position, so please only apply if you are happy with this working structure. The client is ideally looking for a car driver for the role however this is not essential.

Due to the number of responses we receive, unfortunately we are unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.