Technical Support Engineer

Technical Support Engineer
Up to £50,000 per annum DOE.
Braintree

Are you passionate about renewable energy and ready to make a real impact? Our client, a leading innovator in sustainable energy solutions, is looking for a dynamic Technical Support Engineer to join their team in Braintree. If you're a problem solver who thrives in customer facing roles and has a knack for technical troubleshooting, this is your chance to be part of a company dedicated to creating a greener future.

Benefits:

• Performance-based incentives!
• Health coverage and pension plans.
• Professional development opportunities and a clear path for career advancement.
• Be part of a supportive, forward-thinking team that values innovation and sustainability.
• Company Van.

What You’ll Do:

• Troubleshoot and resolve technical issues for client’s post-installation, ensuring their systems are running at peak performance.
• Get hands-on by diagnosing and solving issues within your designated geographical area.
• Work with engineering and customer service teams to resolve client concerns efficiently and deliver the best service possible.
• Document recurring issues and provide feedback to improve our products, driving innovation.
• Help clients understand how to use and maintain their systems to ensure long-term success.

What We’re Looking For:

• HNC/HND or a bachelor’s degree in engineering.
• Proven track record in technical support or engineering, ideally within the renewable energy sector.
• Strong problem-solving abilities, technical aptitude, and proficiency with diagnostic tools.
• Excellent interpersonal skills and the ability to communicate complex issues in an easy-to-understand way.
• Willingness to travel regularly within the designated area to meet client needs.

Get in touch with Justin Norley at Stirling Warrington to discuss further.