Back to searchDigital Solution Support
Just Recruitment Group
Posted 3 days ago, valid for 10 days
Braintree, Essex CM7 2QH, England
£25,000 - £30,000 per annum
Full Time
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Sonic Summary
- Just Recruitment is seeking a Digital Solution Support candidate for a well-regarded business in Braintree.
- The role involves providing technical assistance to the global digital solutions team, focusing on system configuration and support for B2B and online ordering platforms.
- Candidates should have IT-related qualifications at GCSE level or higher, with vocational and A Level qualifications being favorable.
- The position offers in-house training and requires proficiency in MS Office applications, along with strong communication and analytical skills.
- The salary for this role is competitive, and candidates with a keen interest in technology and at least 1 year of relevant experience are preferred.
The Digital Solution Support role is responsible for providing technical assistance and support to the global digital solutions team. Reporting to the Head of Digital Solutions, the candidate will focus on system configuration, support, and maintenance related to global B2B, online ordering, and production platforms.
Duties include:
Incident Handling: Log and address support issues, both internally and with external suppliers. There is a particular focus on data interface files and spotting issue within system configurations.
System Configuration: Assist with setup, administration, and configuration of production systems.
Template maintenance: Assist with templates creation and maintenance for various artwork creation tools.
Technical Experience:
In-house training will be given to fulfil the requirements of the role
Ideal for candidates with a keen interest in IT, with IT-related qualifications at GCSE level or higher. Vocational and A Level qualifications are favourable.
MS Office Proficiency: Strong understanding of core Microsoft Office applications (Word, Excel, PowerPoint).
The successful candidate should possess the following attributes:
A keen interest in technology and computing.
Good, confident communication skills.
Critical thinking and analytical skills.
Acute attention to detail.
Enthusiastic and hardworking with a strong work ethic and passion to learn.
