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Digital Solution Support

Just Recruitment Group Ltd
Posted 14 hours ago, valid for 13 days
Location

Braintree, Essex CM7 4AA, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Just Recruitment is seeking a candidate for a Digital Solution Support role in Braintree, offering a salary of £25,000 to £30,000 per year.
  • The position requires candidates to have at least one year of relevant experience in a technical support or IT-related role.
  • Key responsibilities include incident handling, system configuration, and template maintenance for digital solutions.
  • Candidates should possess IT-related qualifications at the GCSE level or higher, with a strong proficiency in Microsoft Office applications.
  • The ideal candidate will have a keen interest in technology, excellent communication skills, and a strong work ethic.

Just Recruitment is working with a well-regarded business, based in Braintree - actively recruiting for a Digital Solution Support role. The Digital Solution Support role is responsible for providing technical assistance and support to the global digital solutions team. Reporting to the Head of Digital Solutions, the candidate will focus on system configuration, support, and maintenance related to global B2B, online ordering, and production platforms. Duties include:Incident Handling: Log and address support issues, both internally and with external suppliers. There is a particular focus on data interface files and spotting issue within system configurations.System Configuration: Assist with setup, administration, and configuration of production systems.Template maintenance: Assist with templates creation and maintenance for various artwork creation tools.Technical Experience:In-house training will be given to fulfil the requirements of the roleIdeal for candidates with a keen interest in IT, with IT-related qualifications at GCSE level or higher. Vocational and A Level qualifications are favourable. MS Office Proficiency: Strong understanding of core Microsoft Office applications (Word, Excel, PowerPoint).The successful candidate should possess the following attributes:A keen interest in technology and computing.Good, confident communication skills. Critical thinking and analytical skills.Acute attention to detail.Enthusiastic and hardworking with a strong work ethic and passion to learn.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.