A client of ours in the Braintree area are recruiting a Internal Sales Coordinator to join their team. This is a full-time permanent position working Monday - Thursday 8.00am - 4.30pm and Friday 8.00am - 2.00pm. Paying up to 27,000 per annum depending on experience.

Working in and leading a Customer Service team of 2, your key duties will include but are not limited to:

Motivate and develop the team
Resolve customer service issues and escalate concerns
Build rapport on the phones with client and drive to create BD leads though exceptional customer service
Support Key Account Managers and authorise samples, credits, and holidays
Process new account requests, maintain timesheets and attend meetings
Report on sales forecasts and quotations
Handle customer inquiries and orders promptly
Manage contracts, pricing, and escalated orders
Participate in returns, credit management and invoice queries
Identify and implement improvements in business practices
Ensure compliance with company policies and legal standards
Attend customer visits when needed
Provide cover during absences and assist with ad-hoc projects

Skills and Experience required to be considered for this Internal Sales Coordinator position:

Experience in an Account Management or Customer Service role essential
Excellent communication skills
Proficient within the Microsoft packages and experience in using databases
Good interpersonal and organisational skills
High level of numeracy/attention to detail
Pro-active and responsive to customer (internal and external) requirements
Professional and flexible approach
Able to work under pressure and meet deadlines
Experience within a manufacturing and production industry desirable

If you feel like you meet the above criteria & would like to be considered for this Internal Sales Coordinator position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat. #officejobs