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Sales Administrator
Tewkesbury
£26k-£27k
Our client, a well established production and distribution company, are looking for an excellent Sales Administrator to join their Customer Service & Sales Team at their busy Tewkesbury Head Office. Handling a large number of incoming calls and emails from existing customers, you will take sales orders and input these into the computer system for processing, liaise with the drivers and warehouse teams and communicate delivery updates to the customers
The Role:
The ideal candidate will be confident using a range of IT solutions and will demonstrate excellent Excel, Word & Outlook skills. You will be numerate, proactive, and have a great attention to detail.
A confident and friendly telephone manner is essential, and you will be heavily involved in the upcoming transition between sales systems, so the ability to quickly pickup new programmes and workflows will be key
Key duties will include:
- Processing sales orders received via emails, faxes and phone calls
- Checking that all orders have been correctly input onto the computer system
- Liaising with customers and depot staff regarding orders and delivery issues
Knowledge of a similar retail/distribution business would be advantageous.
Sales Administrator Key Skills
- Experience of delivering excellent customer service, ensuring queries are handled in a timely manner
- An understanding of the importance of exceeding expectations, and a desire to deliver excellence in all service areas
- An exceptional telephone manner
- Strong organisational skills with the ability to prioritise and work to deadlines
- Professional and clear communications skills, both verbal and written
Sales Administrator Working Hours:
Full time, 40 hours per week over five days from Monday to Saturday.
Approx working hours: 0830–1700 (Saturday 0800 - approx. 1400)
When a Saturday is worked, a day off in the week is given. Bank Holidays are worked on a rota basis
† The above is an example only – a degree of flexibility is required
Company Benefits:
Our client also offer benefits including:
- Competitive salary with scope to train and advance
- 22 days of holiday plus Bank Holidays
- Additional day of holiday after 3 years’ service
- Group personal pension scheme via Aviva
- Health and wellbeing benefit with Simply Health
- Cycle to work scheme
- Refer a friend – receive up to £500 per referral
- Discounted products, including doorstep delivery
- Regular social calendar of events
We operate from several prime locations and are likely to have an office near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job roles: Sales Manager, Business Development, Field Sales, Sales Executive, Telesales, Telemarketing and Account Managers.
We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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