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Operations Manager - Telecoms & IT SolutionsOur client is a well-established, privately owned provider of end-to-end telecoms and IT solutions, specialising in tailored products and services that help clients optimise mobile infrastructure, reduce costs, and enhance staff productivity. As the company expands, they are seeking an experienced Operations Manager to support strategic growth.
Who You Are: Core Competencies, Knowledge, and Experience
- Effective Communicator: Strong communication and presentation skills with the ability to influence stakeholders at all levels.
- Structured and Results-Driven: Highly organised with the ability to hold senior leadership accountable to defined structures.
- Strategic Thinker: Capable of understanding, summarising, and communicating complex strategic topics at an executive level.
- Independent Worker: Proactively and independently managing day-to-day operations with minimal guidance.
- Experience in Multinational Structures: Expertise in navigating complex multinational organisational structures and delivering results within virtual and matrixed teams.
- Accountable Decision-Maker: Comfortable managing multiple, shifting priorities and taking responsibility for decisions.
- Detail-Oriented & Analytical: Strong attention to detail with excellent business acumen and problem-solving abilities.
- Confidentiality & Discretion: Proven ability to maintain confidentiality and discretion in all matters.
- Proven Leadership Experience: Over 5 years of experience in business management, strategy, or consulting at a senior or executive level.
- Numerical & Analytical Skills: Strong numerical skills, with the ability to interpret data and provide actionable insights.
- Project Management Expertise: Familiarity with methodologies like Agile, Six Sigma, and business improvement techniques.
- Technical Proficiency: Expert-level skills in Microsoft Office, especially PowerPoint, Word, and Excel.
Nice-to-Have Skills:
- Experience with Scaled Agile Framework for Enterprise (SAFe).
- Facilitation qualifications.
- Expertise in online collaboration and facilitation.
- Coaching experience.
- Role Purpose:
- As Operations Manager, you will play a critical role in supporting the CEO and General Management Team (GMT). Acting as a trusted advisor, your role is key to ensuring the smooth day-to-day operation of the GMT and the execution of strategic priorities. You will drive operational excellence, manage decision-making, and facilitate effective cross-functional collaboration. You will also support the UK CEO in preparing for internal and external meetings, executive reviews, and partner engagements.
- Your role will be central in ensuring that Business UK continues to drive growth and deliver on its strategic objectives. You will collaborate with cross-functional teams, analyse critical business performance data, and provide insights that support business growth.
Key Responsibilities:
- Act as a strategic advisor to the UK CEO and senior leadership, ensuring alignment across the organisation.
- Manage the smooth running of the CEO office, ensuring the CEO is prepared for all meetings, including with the executive leadership team and key partners.
- Collaborate with senior stakeholders across the Vodafone business to ensure UK operations are aligned with broader strategic goals.
- Provide critical insights and data to support business performance and growth.
- Requirements:
- Reporting directly to the UK CEO.
- High level of telecoms and business understanding.
- Ability to work flexibly, motivated to drive business success.
Please note the salary advertised includes the perfornce related discretionary bonus
Additional Information:Due to the volume of applications, only those with relevant skills for current positions will be contacted. If you don’t hear from us within a week, please assume you have been unsuccessful. By applying, you consent to us contacting you via email, telephone, and/or text for job alerts and communication. Successful applicants will undergo full registration with a consultant.
Source4 is an equal opportunities employer and complies with all relevant UK legislation.
