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Job Description & Responsibilities.
- Identify areas for improvement in business processes by analysing data, and staying abreast of industry best practices.
- Work closely with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of business processes and objectives.
- Collaborate with cross-functional teams, including business leaders, IT professionals, and subject matter experts, to understand their needs and incorporate feedback into process improvement initiatives.
- Develop and present clear and actionable recommendations for process improvements, outlining the benefits and potential impacts on the organization.
- Support the implementation of recommended process improvements, collaborating with project teams to ensure successful integration and adherence to established timelines.
- Establish key performance indicators (KPIs) to monitor the effectiveness of implemented processes and make further recommendations for optimization.
- Maintain accurate and up-to-date documentation of business processes, changes, and associated procedures.
- Assist in developing and implementing change management strategies to ensure successful adoption of process improvements throughout the organization.
- Utilize process modelling tools such as Visio, PowerPoint, MS Teams, Confluence to visually represent and document current and future state processes.
- Develop training materials and conduct training sessions to ensure that stakeholders are informed and capable of following revised processes.
- Involve in Finance Transformation program and business engagement.
- Foster a culture of continuous improvement by staying informed about industry trends, emerging technologies, and best practices in business process management.
- Identify and assess potential risks associated with proposed process changes and develop mitigation strategies
