1st Line Support Engineer Join a dynamic and growing company in Brentwood as a 1st Line Support Engineer!This role is ideal for a Technical Support Engineer at the beginning of their career, looking to expand their technical skills in IT support. You’ll provide deskside and remote assistance to multiple users across UK sites.Please note: Occasional travel to other sites is required, so candidates must have a valid driver's license and vehicle.Key Responsibilities:•   Deliver 1st and 2nd line IT support to users, both deskside and remotely, for a range of service issues•   Diagnose and resolve hardware, software, and network issues•   Set up new user accounts and systems•   Install and maintain IT infrastructure, including hardware, software, printers, and scannersPreferred Technical Skills:•   Experience in a Technical Support role •   Proficiency in supporting desktops, laptops, mobile devices, and telephone systems•   Familiarity with Microsoft/Windows environments•   Exposure to MacOS, iPad, or iOS is a plusInterested in this fantastic opportunity? Apply now!
Back to search1st Line Support Engineer
Pure Resourcing Solutions
Posted 18 days ago, valid for 7 days
Brentwood, Essex CM133HZ, England
ÂŁ24,000 - ÂŁ28,800 per annum
Full Time
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Sonic Summary
- Join a dynamic company in Brentwood as a 1st Line Support Engineer, ideal for those at the beginning of their IT support careers.
- The role involves providing deskside and remote assistance to users across UK sites, with occasional travel required.
- Key responsibilities include delivering 1st and 2nd line IT support, diagnosing hardware and software issues, and setting up new user accounts.
- Candidates should have experience in a Technical Support role and proficiency in supporting various devices, including familiarity with Microsoft environments.
- The position offers a salary of ÂŁ25,000 and requires at least 1 year of relevant experience.
