Back to search
Receptionist
- Location: Brentwood
- Job Type: Full-time Permanant
- Salary: £27,527 per annum
Join a leading healthcare practice committed to delivering high-quality services tailored to the unique needs of our patients. We are seeking a receptionist who is passionate about providing exceptional patient care and support. This role is integral to our front-of-house operations, ensuring a seamless and positive experience for our patients.
Day-to-day of the role:
- Confirm patient appointments using our database and medical record system.
- Greet patients and visitors warmly and professionally.
- Schedule appointments and manage the reception area to maintain a welcoming environment.
- Handle telephone calls and respond to emails promptly.
- Manage patient records, including checking in patients, verifying IDs, and processing payments.
- Maintain confidentiality and exercise the highest level of discretion.
- Assist with all administrative tasks related to the reception function, including managing medical forms and documents.
- Engage in patient interaction and communication, ensuring all enquiries and concerns are addressed.
- Maintain accounts and records related to payments and perform stock checking and control.
Required Skills & Qualifications:
- Friendly, efficient, with a strong command of English both written and spoken.
- Competent with IT, including bespoke systems and Google/Microsoft Office.
- Polite, courteous, discreet, empathetic, and calm under pressure.
- Team player capable of multitasking, supporting colleagues, and demonstrating a can-do attitude.
- Willingness to engage with the culture, direction, and aspirations of the business.
Benefits:
- 20 days holiday plus Bank holidays, rising by 1 day per year up to five years.
- Private health insurance subject to a qualifying period.
- Pension scheme subject to a qualifying period.
Additional Information:
- Flexibility of working hours is essential, including one Saturday morning in three and attendance at the monthly practice meeting.
- DBS Enhanced check required.
- 6-month probation period.
If you are interested in this position, please apply through the link.
