- Diploma qualified
- Hybrid
- Knowledge of IO
- Bring structure and attention to detail across all operational workflows, ensuring cases are managed efficiently from start to finish.
- Manage and develop small team of Paraplanners
- Prepare high-quality suitability reports for investments, pensions, and mortgages.
- Ensure every case is tracked, chased, and progressed without delays, reducing the need for management intervention.
- Conduct thorough pre-submission checks, ensuring client documentation (ID, credit reports, etc.) is complete and compliant.
- Manage follow-ups with providers using automated systems (Outlook and CRM) to avoid bottlenecks.
- Maintain accurate client records and case notes
- Â Work closely with advisers and administrators to drive accountability and ensure standards are met.Â