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IT Account Manager (MSP Experience Needed)

Chapman Tate Associates
Posted 10 hours ago, valid for 24 days
Location

Brierley Hill, West Midlands DY5 1JF

Salary

£50,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job title is IT Account Manager located in Dudley, offering a salary of up to £50,000 per annum plus benefits.
  • Chapman Tate Associates is recruiting for this role within a rapidly growing Managed Service Provider that has expanded significantly in recent years.
  • The IT Account Manager will manage existing client relationships, identify new business opportunities, and ensure exceptional customer service across various IT services.
  • Candidates should have proven experience as an Account Manager in the IT or Telecoms sector, preferably with knowledge in Hosted Cloud, Infrastructure, or Cyber Security Solutions.
  • The position offers competitive salary, performance-related bonuses, and professional development opportunities for those with the required experience.

Job Title: IT Account Manager

Location: Dudley

Salary: Up to £50,000 per annum + Benefits

Chapman Tate Associates are excited to be recruiting for a dynamic IT Account Manager on behalf of a leading Managed Service Provider (MSP). Our client has experienced rapid growth, acquiring over 25 businesses in recent years and expanding from their core expertise in Hosted Telecoms into Hosted Cloud, Infrastructure, and Cyber Security Solutions.

The Role

As an IT Account Manager, you will play a key role in driving business growth by managing existing client relationships and identifying new opportunities. Your focus will be on delivering exceptional customer service and expanding the company's footprint across various IT services, including cloud-based infrastructure, cyber security, and unified communications.

Key Responsibilities:

  • Manage and grow a portfolio of existing client accounts.
  • Identify new business opportunities and upsell/cross-sell services.
  • Collaborate with internal teams to ensure the delivery of client projects on time and within budget.
  • Maintain in-depth knowledge of the company's products and services, particularly in cloud, infrastructure, and cyber security.
  • Develop and present proposals that meet client needs and business objectives.
  • Work closely with technical teams to tailor solutions for specific client requirements.

Ideal Candidate:

  • Proven experience as an Account Manager within the IT or Telecoms sector, ideally with an MSP.
  • Knowledge or experience in Hosted Cloud, Infrastructure, or Cyber Security Solutions.
  • Strong interpersonal skills and the ability to build rapport with clients.
  • Ability to work independently while contributing to a larger team effort.
  • Demonstrated success in managing accounts and driving business growth.
  • Excellent communication and presentation skills.

What’s on Offer:

  • Competitive salary of up to £50,000 per year
  • Performance-related bonuses
  • Professional development opportunities
  • The chance to work with a rapidly growing and innovative company

If you are an experienced Account Manager with a passion for IT solutions and are looking to make a significant impact in a forward-thinking business, we would love to hear from you!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.