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Business Admin Support (Part time hours)
Our Client, based in the Brighouse area, are looking for an experienced Admin assistance to join their team. You will be responsible for the smooth day to day running of one of our key accounts relating to repair work in Social Housing we are looking for someone with a great team culture with a strong work ethic and for people who are enthusiastic, ambitious and want to be part of an exciting company.
Pay, Benefits & Hours
- £13.00 per hour
- Monday to Friday 9.00a.m. - 5.00p.m.
- Free on-site parking
- Holiday Pay £1.57 per hour worked
Responsibilities:
- Utilise multiple IT systems to log, respond and update the progress of jobs.
- Respond to incoming queries via telephone and e-mail.
- Contact clients to investigate and confirm issues reported.
- Schedule planned work, visits, activity feedback and reporting.
- Liaise with client and workers to schedule visits.
- Administer and assist with the quality review process.
- Weekly invoicing.
- Perform other tasks required for project delivery, i.e , weekly reporting, teams meeting, spread sheets.
What you'll need:
- Experience working in a customer service role.
- A customer centric attitude.
- To work dynamically and think outside of the box.
- A team player approach and willingness to get stuck in.
- Proactive approach to getting things done.
- To be quick at learning new software systems and technologies.
- Problem solving ability, find solutions and make decisions.
- Analytical mind set, solution finder and decision maker.
- To present data and information in an easy to read manner.
- Flexibility to react and adapt to rapidly changing scenarios.
- Excellent communication including verbal and nonverbal.
- Strong organisation with an attention to detail.
- Resilience and positive attitude to changing situations.
- Excellent IT skills particularly in Microsoft Office and Excel.
