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Be Part of a Winning Team: Client Services Advisor
Our Client is looking for a dedicated and detail-oriented individual to join their growing team! You'll be the first point of contact for their customers, ensuring a smooth and positive experience throughout their journey.
The company is a leading provider of Business Utilities Solutions, situated in the heart of Brighton and renowned for its outstanding customer service. They are a growing company with a fun and collaborative work environment.
If you're a positive, motivated, and results-oriented individual who enjoys working in a team, we want to hear from you! This is a great opportunity to build a rewarding career with a growing company.
We offer a competitive package that includes:
Basic Salary 23,000 per annum + performance bonuses!
Paid time off, increasing with tenure.
Comprehensive benefits package (health insurance, wellness programs, etc.).
Fun and social work environment with regular team activities.
Opportunities for growth and development.
You'll be a great fit if:
You have a passion for helping others and building strong relationships.
You possess excellent communication skills, both written and verbal.
You're a quick learner with a knack for problem-solving.
You're a team player who thrives in a fast-paced environment.
You're proficient in using common office software (Microsoft Word, Excel, Outlook).
Responsibilities:
Handle customer inquiries and complaints via phone, email, etc.
Resolve issues related to accounts, billing, and service.
Maintain accurate and up-to-date customer records.
Welcome new clients and ensure they have all the information they need.
Identify opportunities to upsell and expand client services (commission-earning!).
Collaborate with internal and external partners to find solutions.
Participate in ongoing training and development programs.
Uphold our company values in all interactions.
Ready to take your career to the next level? Apply today!
Job Type: Full-time
Additional pay:
- Performance bonus
Schedule:
- Monday to Friday
Work Location: In person
