Account Manager, Financial Services, Hove, 35 hrs/week (some flex), up to £32k FTE* DoE
This fast growing insurance provider is looking for an experienced Account Manager. If you are confident managing a portfolio of existing clients, and always looking for opportunities to increase revenue, this could be a lovely opportunity with great benefits.
Overview
This Hove based insurance business is growing rapidly.They are looking for an Account Manager to manage a portfolio of clients, developing new business enquiries and cross selling the suite of products and services. They have a very supportive culture and provide thoroughtrainingfor all new joiners.
The role
- Prospect existing customer base to source new business opportunities (short and long term).
- Create and develop own portfolio of clients.
- Create introductions for appropriate sales managers and capture all information on CRM.
- Investigate and research prospects updating the data held in CRM, identifying key decision makers and the business profile.
- Obtain and confirm prospects renewal dates and record or update in the CRM.
- Cross selling and upselling of the products and services meeting monthly and annual targets.
- Build and maintain solid relationships with existing customer base.
- Delivering excellent customer service by responding swiftly to queries and concerns from customers and partners.
- Excellent commercial awareness.
- Proven experience in managing relationships with customers and key stakeholders.
- Articulate and presentable with the ability to communicate effectively both verbal and written.
- Ability to work collaboratively with other team members.
- Very strong active listening skills and able to ask open questions to acquire relevant information
- Ability to work under pressure.
- Excellent negotiation and problem-solving skills.
- Intermediate proficiency Microsoft Office: Word, Excel, PowerPoint
- Knowledge of financial services/wealth products is desirable.
Salary and benefits
- Up to £32k FTE* (Dependent on Experience)
- Office based position (Hove).
- Full-time 9am-5pm Monday - Friday. There may be some opportunity for slightly reduced hours, although the role requires the candidate to be office based Monday-Friday.
- 28 days (inclusive of Bank Holidays) per year Rising to 33 days (inclusive of Bank Holidays) after two years service.
- Pension 3% Employer contribution (after qualifying period).
- Benefits programme which enables employees to annually claim for dental and optical plus additional benefits (after qualifying period).
- Private medical insurance offered to all employees and dependents after two years service.
- Support all staff with professional exams, both financially and through lunchtime workshops and mentoring.
- Great reward and recognition programme providing monthly and annual recognition.
- Opportunity to support and take part in charitableevents to support the company'scharitable arm.
*Please note the salary quoted is the Full Time Annual Equivalent, and the actual salary will depend on the final hours agreed