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Customer Service Administrator

First Recruitment Services
Posted 9 days ago, valid for 14 days
Location

Brighton, East Sussex BN41 1DU, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an experienced Customer Service Administrator to join a well-established company in Portslade.
  • The role involves handling phone communications, liaising with customers and suppliers, and order processing, among other administrative tasks.
  • Candidates must have previous customer service experience and strong IT skills, including proficiency in Excel and Outlook.
  • The position offers a salary of up to £30,000, depending on experience, with additional benefits like 25 days of holiday and a performance-related bonus.
  • This is a fully office-based role, requiring candidates to work Monday to Thursday from 8:30 am to 5 pm and 8:30 am to 4 pm on Fridays.

We have an exciting opportunity for an experienced Customer Service Administrator to join a well established company based in Portslade. As a Customer Service Administrator your role will be varied from handling the telephone to liaising with Customers and Suppliers, along with order processing and other general administration duties.

Job duties of a Customer Service Administrator are as follows:

  • Raising quotes
  • Communicating with customers over the telephone
  • Dealing with enquiries
  • Liaising with Suppliers, Customers and other departments within the business
  • Other ad hoc duties

Skills and experience required:

  • Previous Customer Service experience
  • Strong IT skills such as Excel, Outlook, etc…
  • A keen eye for detail and excellent time keeping
  • Strong communication skills both written and verbally

Company benefits:

  • 25 days holiday + bank holidays
  • Performance related bonus
  • Onsite training

This is a fully office based role in Portslade working Monday to Thursday 8:30am to 5pm and finishing at 4pm on Fridays, paying a salary of up to £30,000 dependent on experience.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.