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Seeking a dedicated Customer Service Advisor to join the Insurance team. The successful candidate will handle customer queries and provide exceptional service in a professional manner.
Client Details
This company is a leading player in the insurance sector with over 3,000 employees. Based in Brighton, they are committed to delivering top-tier services to their broad customer base.
Description
The key responsibilities for a Customer Service Advisor
- Provide exceptional customer service via phone and email
- Handle insurance-related inquiries and complaints professionally
- Maintain and update customer records accurately
- Collaborate with the team to meet targets
- Stay updated on new products and services
- Support in resolving any customer issues promptly
- Ensure adherence to company policies and procedures
- Participate in team meetings and training sessions
Profile
A successful Customer Service Advisor should have:
- Excellent communication and interpersonal skills
- Proficiency in using computer systems and databases
- Strong problem-solving abilities
- Knowledge of products and services
- Ability to work in a team-oriented environment
- Commitment to providing high-quality customer service
Job Offer
- A competitive salary
- An inclusive and supportive company culture
- Opportunities for professional growth and development
- A vibrant working environment
- A role within a reputable company in the industry
