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We are supporting a company based in central Brighton with recruiting for a Part-time Customer Service Administrator. The FTE salary is £24,500, this will be £14,700 pro-rata. You will work 22.5 hours over 3 days perk week. The days will change fortnightly: week 1 will be Wednesday, Thursday and Saturday and week 2 will be Wednesday, Thursday and Friday. The company are based in central Brighton on major bus routes and close to the train station, however there is no parking included.
Duties will include:
- Answering and responding to customer calls, web chats and emails
- Register and assist with customer complaints
- Promote relevant products and services
- Identify customer needs and expectations
To be successful you must have previous customer service experience, ideally with both verbal and written. If you enjoy communicating and resolving queries, while having a confident ability to handle complaints and issues when required.
This will be a fully office based position, however there may be potential to have 1 work from home day a week which can be discussed further. This is a part-time positions with set days as described above, please only apply if you are able to work this 2 week pattern on rotation.
Part-time is extremely sought-after and we expect this position to be snapped up, so be quick if you are interested and have the relevant skills required!
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
