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2nd Line Engineer

DK Recruitment
Posted 5 hours ago, valid for 15 days
Location

Brighton, East Sussex BN2 1RD, England

Salary

£30,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • DK Recruitment is seeking a 2nd Line Engineer for a client based in Brighton, offering a hybrid work model with two days of remote work.
  • The role requires either a formal IT qualification or four years of experience in the IT sector.
  • The position involves providing 2nd Line Support through various channels, including phone, email, and a ticket management system.
  • The salary for this role is up to £35,000 depending on experience, with opportunities for fully funded training and industry-recognized qualifications.
  • Applicants must hold a UK passport as the client cannot provide sponsorship.

DK Recruitment are seeking a 2ndLine Engineer on behalf of our client based in Brighton. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of technology enabling businesses to consistency benefit from their IT. This is a great opportunity for someone who has completed a formal IT qualification or someone with 4 yearsexperience working in the IT Sector.

Duties

  • Provide 2nd Line Support either directly from the customer
  • Provide assistance by phone, email and/or using a ticket management system
  • Update the internal knowledge base with issue resolution details

Tech stack

  • Microsoft 365
  • Azure
  • Active Directory Administration (passwords, users, groups, permissions)
  • Desktop support
  • Network support
  • Windows Server

Location: Plymouth (Hybrid, two days WFH)

Up to 35,000 DOE

Fully funded training and industry recognised qualifications

My client cannot provide sponsorship unfortunately so applicants must be UK passport holders.

If you are interested in this role, please click apply now or email your CV to Eleanordirectly for immediate consideration and we will be in contact to discuss your experience and the position in more detail.

DK Recruitment is acting as an Employment Agency in relation to this job vacancy.

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