Completions Administrator - Lettings

Completions Administrator (Lettings)

Location: Brighton

Salary: £25,000 + car allowance + bonus + excellent company benefits

Hours: Monday - Friday, 9:00 AM - 5:30 PM

Full UK driving licence required (Pool car available if you don’t have your own vehicle)

On-site parking available

Are you a highly organised and detail-driven administrator with a passion for the property industry? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, this is an exciting opportunity to join a forward-thinking, independent lettings organisation in Brighton, working from their modern offices.

This role is perfect for someone looking to build a long-term career in property, whether you have previous lettings experience or a strong administrative background and a desire to break into the industry.

What you will be doing:

• Acting as the main point of contact for tenants throughout the move-in process
• Drafting tenancy agreements and handling all pre-tenancy administration
• Carrying out Right to Rent checks, referencing, and compliance procedures
• Ensuring properties meet all health, safety, and legislative requirements, including scheduling gas safety, fire risk assessments, EPCs, and EICRs
• Coordinating move-in dates and updating the diary management system
• Communicating with utility providers to ensure smooth transitions
• Managing the key booking system and organising key collections
• Accurately updating and maintaining in-house CRM systems (Alto)
• Handling document management, filing, and scanning paperwork
• Meeting tenants at properties where required on their move-in date

What my client is looking for:

• Exceptional communication skills with the ability to build rapport with tenants and landlords
• Highly organised with strong administrative skills, able to multitask and prioritise effectively
• Previous lettings, property management, or estate agency experience is ideal, but candidates with a genuine passion for property will also be considered
• Full UK driving licence required (own transport preferred, but not essential)
• Proficient in IT systems including Word, Excel, and CRM platforms
• A team player with a proactive mindset, able to work independently and use initiative
• Excellent customer service skills, ensuring a smooth and professional tenant experience

What my client offers:

• Work in a modern, professional, and supportive environment
• Clear career progression opportunities, including support to gain industry qualifications
• Great company benefits, including a bonus scheme and car allowance
• Be part of a friendly and proactive team within a respected, independent agency

If you’re looking for an exciting opportunity in the property sector and want to work for a company that values your development, apply now with your CV.