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Client Support Administrator
Are you a strong customer service professional who consistently works to a high level of service?
We are supporting a well-established company based in central Brighton with recruiting for a Client Support Administrator on a permanent basis. The salary is 25k per annum and the hours are Monday to Friday, 9am-5:30pm. This is an office-based position (possibility of hybrid working after probation).
Duties will include:
- Handling and responding to calls and emails from new and existing customers
- Completing insurance applications for customers over the phone and helping them regarding reviewing claims and setting up trusts
- Creating and producing documents for customers, updating them on different protection insurance policies including life, critical illness, and private healthcare
- Keeping customer details up to date onto the CRM system and following GDPR relations
- Contacting third party insurers to gain information details for Advisor and supporting them with other ad hoc admin tasks when required
To be successful for this position, you must be a strong communicator with a professional telephone manner. You must also be highly organised with good attention to detail. Strong knowledge using different IT systems such as Microsoft Word, Excel, Outlook, and data entry.
Benefits include 24 days holiday which increases by 1 day for every 2 years of service, up to 3 extra days, paid day off for your birthday, 5% employer pension contributions, health insurance cash plan, access to a discounted shopping platform, sponsorship for professional qualifications, and more!
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
